Terms of Service

Effective Date: January 1, 2026

At Shiny Home Snow, trust is our currency. These terms outline the agreement between you ("the Client") and Shiny Home Snow ("the Service Provider") to ensure clarity, safety, and mutual respect for every interaction with our website and cleaning services in the Tagaytay region.

Transparency & Safety

Clear guidelines for a pristine experience.

The Framework

By accessing shinyhomesnow.world or engaging our services, you agree to be bound by these terms. Our website is an informational platform designed to showcase our meticulous approach to home care in Tagaytay and surrounding areas. Content provided here—including process descriptions and visual portfolios—is intellectual property protected under Philippine copyright laws.

We reserve the right to update these terms to reflect improvements in our service methodology or legal compliance. Continued use of our site constitutes acceptance of any revisions.

Your Responsibilities

● Provide accurate information regarding your property location (Tagaytay, Cavinti, Silang) and service needs.
● Ensure safe access to your home for our team during scheduled hours (Mon-Fri: 9:00-18:00).
● Refrain from using our website content or process methodologies for commercial reproduction without written consent.

Engagement & Liability

Service Scope

Our estimates are based on the information you provide. While we strive for precision, final pricing may adjust if the scope of work (e.g., hidden areas, heavy buildup) differs significantly from the description provided during inquiry.

"We don't just clean; we restore calm." This philosophy guides our work, but specific results vary based on surface conditions and pre-existing wear.

Liability Limits

Shiny Home Snow carries liability insurance for damages caused by proven negligence of our staff. We treat your home with respect, moving furniture carefully and using industry-best practices.

However, we are not liable for:

Pre-existing damage to surfaces or fragile items.
Electrical or plumbing issues unrelated to cleaning.
Items not secured by the client prior to arrival.

Payment & Cancellation

Payment is due immediately upon completion of service. We accept cash and major digital transfers.

Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. We reserve the right to refuse service if conditions pose a safety risk to our team or your property.

Data Privacy

Your privacy is paramount. We collect only essential data (Name, Address, Contact Info) to facilitate cleaning appointments. This data is not stored in a database; it is used solely to generate service quotes and coordinate schedules.

Read Full Privacy Policy →

Communication

By submitting a form on our website, you agree to be contacted by Shiny Home Snow via phone, SMS, or email regarding your inquiry. We do not share your details with third-party marketing agencies.

All communications regarding service changes, weather delays (Tagaytay climate), or scheduling adjustments will be sent through our official channels.

A Note on Professional Integrity

"We are not merely service providers; we are caretakers of your living space. These terms exist not to restrict, but to define the boundaries of trust. When you invite Shiny Home Snow into your home, you invite a disciplined process designed for the unique climate of Tagaytay. Integrity is our only non-negotiable."

Shiny Home Snow